Terms of use

1. Publisher

Tanko is published by Romain Pamart EI (Pam's Factory), pams.factory@gmail.com ("we"). See the legal notice.

2. The service

Tanko helps you find a fuel station: the nearest one, or the cheapest one within a distance you choose, around you or around a place you saved, with its prices, its fuels out of stock, its opening hours and its services, and opens your navigation app to go there. No account is needed: the app uses an anonymous identifier.

3. The prices and information shown

Prices, stocks and opening hours come from the official services of each country, which publish what the stations declare (see the data sources), and the stations of the other countries from an open database. We show them as published, with the time of their last update, but we cannot guarantee that they are complete, exact or up to date: a station may change its price before declaring it, or declare it late. The price displayed at the pump always prevails. Tanko is a comparison tool given for information; you remain free to choose where to fill up.

Tanko ranks the stations by distance (as the crow flies) or by price only; it receives no payment from stations or brands, and no station can pay to be shown first.

4. On the road

Do not handle your phone while driving: set your search before leaving, or let a passenger do it. The route is computed by the navigation app you choose, under its own terms; always follow the traffic rules and the road signs.

5. Licence

We grant you a personal, non-exclusive, non-transferable licence to use Tanko on your devices, for your personal and non-commercial use, in accordance with these terms and with the rules of the store you downloaded it from. You may not copy, modify, decompile or redistribute the app, except where the law expressly allows it, nor extract its data to provide another service.

6. Free version and Tanko Plus

• Free version: every search (nearest, cheapest), the map, the details of the stations, favourites and one saved place, with ads.
• Tanko Plus: no ads, price alerts (up to 5) and up to 10 saved places, unlocked by a single purchase.

The content of each version may change over time; we will not remove the essential features of Tanko Plus that you have paid for.

7. Buying Tanko Plus

Tanko Plus is a one-time in-app purchase, not a subscription: nothing renews. Its price is €2.99 taxes included in the euro area; in other countries the store displays the price in local currency. Payment is processed by Google Play or by Apple under their own terms; we never receive your payment details.

The purchase follows the store account (Google Play or Apple) that made it: on a new phone, or after reinstalling the app, tap Restore my purchase in Settings with the same store account. It unlocks one install at a time: restoring it on a new install moves it there.

Tanko Plus remains available for as long as Tanko is offered (see section 14).

8. Right of withdrawal

Tanko Plus is digital content supplied immediately after the purchase. By completing the purchase, you ask for it to be supplied immediately and you acknowledge that you thereby lose your 14-day right of withdrawal (French Consumer Code, art. L221-28, 13°). The free version lets you discover Tanko beforehand.

9. Refunds

Refunds follow the policy of the store you bought from: on Google Play, from your order history (within 48 hours of the purchase) or by writing to us afterwards; on the App Store, from reportaproblem.apple.com. A refunded or charged-back purchase no longer unlocks Tanko Plus. This does not limit your statutory rights described in section 15.

10. Acceptable use

• Do not try to bypass the purchase or to access the data of other users, nor disrupt the service (excessive automated requests, attacks, reverse engineering of our servers).
• Do not collect the data shown by Tanko automatically, nor resell it.
• Do not send us false reports about prices or stations, nor abusive messages.

11. Your messages

What you send us (bug reports, ideas, wrong prices) helps us improve Tanko; we may use your suggestions freely, without any obligation towards you. Do not include in them personal information that is not needed.

12. Intellectual property

The app, its texts, illustrations, graphics and the Tanko brand belong to Pam's Factory or its licensors. The price data belongs to its publishers and is used under their licences, listed on the data sources page.

13. Availability and updates

Tanko depends on the official services that publish the prices: if one of them stops or changes, the prices of its country may be missing for a while. We update Tanko to fix bugs and improve it; some updates may be required to keep using it.

14. End of the service

Tanko works with our servers: if we ever stop offering it, we will tell you at least 3 months in advance in the app.

15. Liability and statutory rights

You benefit from the legal guarantee of conformity for digital content (French Consumer Code, art. L224-25-12 and following): if Tanko Plus does not work as described, contact us and we will fix it or, failing that, refund you. Tanko is provided with reasonable care but without a guarantee of uninterrupted availability or of the accuracy of the prices published by third parties (section 3). Within the limits allowed by law, we are not liable for indirect damage, such as a detour or a price difference at the pump. Nothing in these terms limits liability that cannot be limited by law.

16. Suspension

You can stop using Tanko and delete your data at any time. We may suspend the access of an install that disrupts the service or breaches these terms seriously (for example fraud or abuse). A purchase is not refunded in case of fraud.

17. Changes to these terms

We may change these terms; we will tell you in the app at least 30 days before an important change takes effect. If you disagree, you can stop using Tanko and delete your data.

18. Applicable law and disputes

These terms are governed by French law. If you live in another country of the European Union, you also keep the protection of the mandatory rules of that country.

In case of a dispute, write to us first at pams.factory@gmail.com. If we cannot find a solution, you will be able to refer the matter free of charge to a consumer mediator: their name and details will be given here as soon as we have joined one. Otherwise, the courts designated by law have jurisdiction.

19. Contact

Pam's Factory, pams.factory@gmail.com.